Customer success is of particular importance to Rieter. Therefore, Rieter has offered training for employees at all levels within a spinning company for more than 25 years. The aim is to ensure that the customer has all systems firmly under control and can operate economically.

The Rieter Training Center with its excellently equipped training rooms from the blowroom through to the end spinning machines provides the optimal environment for customer training. To communicate this expertise, Rieter has a five-member instructor team with many years of experience in the textile industry. From the first Rieter training course approx. 25 years’ ago till the present day, more than 5 000 participants worldwide have taken advantage of and profited from Rieter’s expert know-how.

Feedbacks confirm it Around six months following the visit to a Rieter training course, 80 to 90 percent of the participants report that they are profiting from the newly gained knowledge in their daily work and that the economic benefit for the company is visible.

It has been confirmed that former course participants

• have more confidence in their own work
• are able to optimize the operational behavior of the machine
• recognize what preventive maintenance work is necessary and
• can correctly interpret the control signals and react accordingly.

Rieter’s experience also shows that

• the efficiency in a plant is higher after a training course
• the machine efficiency is increased
• constant quality at a higher level is achieved.

Training programs are being extended worldwide With Rieter‘s increased activities in the Asian markets, the training programs there are also being extended and training centers set up on site. The customers can, in future, decided independently whether they wish to undertake training in Switzerland, in China or in India.