The be-all and end-all for the laundry sector is the ability to monitor the quantity, quality and storage location of the textiles that are circulating on site, at all times. The data collected form the basis for precise price calculations, throw up any weak points in the system and serve to provide documentation for third parties. But it is only when all the machinery and plant involved in a given textile service are interlinked on a single network that the logistics of the laundry service run seamlessly, with minimal down-time of the machinery, reduced quantities in circulation and the resultant increase in productivity that is closely associated with it.

Transparent tracking for each individual laundry item

Automation in the processing of workwear is already well advanced. As the dirty laundry is sorted on arrival, each item is recorded using an identification system such as a barcode or RFID technology. From this moment on, all the stages that the textiles undergo are controlled. ‘Readers’ or ‘gates’ on the premises enable each item to be recorded as it progresses through the system, right up to the point of order picking; and they monitor whether an item is sent to a repair station or directed into storage. In addition, high-frequency transponders (UHF tags) can monitor the movements of laundry items outside of the laundry: in hospitals, for instance, identification systems have been installed, which record the despatch and return of apparel and enable an extensive process of textile management via data transfer procedures.

Robots for the soiled laundry area

This already high degree of automation in a workwear laundry facility is, however, capable of still further refinement. Artificial intelligence can simplify the ‘dirty’ work in the reception area: robots separate and sort the soiled clothing and x-ray machines, cameras and metal detectors are used to identify any foreign bodies. The advantages of such systems are particularly in evidence in hospital laundries: medical instruments, which regularly find their way into the laundry bags, are automatically separated from the clothing, thus minimising damage to the items themselves and to the machinery. The useful life of the textiles is extended and costs are reduced. Moreover, there is no danger of infection for the staff.

Real-time laundry processes

Whilst individual control and traceability are already widespread in the professional treatment of work apparel, when it comes to flat linen, often only generalisations about quantity, quality and storage location for the textiles are possible. “In order to assess a business’s efficiency, calculate prices and efficiently control processes and procedures, laundries need reliable figures […],” observes Martin Rauch*, CSO of the Jensen Group, who operate on a worldwide basis.

In the pursuit of automated production, ultra-modern information and communications technologies assume a key role. They synchronise the machines involved in a given production process and facilitate communication and cooperation between plant, product and the human being. This way, you get self-organising, flexible production with unbroken processes and high levels of utilisation of equipment. With the synchronisation of commodity streams and information flow in the laundry, all items arrive at the right processing station at the appropriate time. A central database controls all the processes in the entire laundry, regulates the machinery and the linked sub-systems, chooses the correct processing programmes and optimises machine use.